Reno, Nev. Apr. 19, 2021 – Truckee Meadows Fire & Rescue (TMFR) has launched Community Connect, an easy-to-use online application that will improve service to residents and businesses who reside in the Truckee Meadows Fire Protection District.
The application focuses on protecting residents and their property in the most effective way possible during an incident or major disaster. Community Connect is a secure and easy to use platform that allows residents to share critical information about their household in order to aid TMFR firefighters and paramedics and other emergency service personnel to respond more efficiently and effectively; ultimately resulting in better incident outcomes.
Community Connect is completely voluntary. Residents are individually able to decide which information they are comfortable sharing and can create a profile and enter critical property and occupant information which is then made available to TMFR at the time of dispatch.
Important information such as if the resident that has mobility or other types of access or functional needs, if oxygen is used in the house, pets, residential access information such as gates codes, or if hazardous material is stored on the property are just some of the key information points that will help TMFR respond more effectively. Residents only need to provide information in the areas on the application they feel are applicable to their household and needs.
“The more information we have at the time of an emergency, the more efficiently and effective we can serve our residents,” said Fire Chief Charles Moore. “We encourage our residents to sign up today.”
Data provided by residents within Community Connect is exclusively controlled by the homeowner. All data is kept confidential and used solely for the purpose of fire and law enforcement personnel to better serve residents during emergency situations.
In addition to the residential portal, Community Connect also helps business owners and managers keep people at their commercial properties safe by giving first responders access to critical documents such as evacuation procedures, occupant rosters, hazardous material lists and more. Additionally, designated contacts at properties that joined the program will receive immediate alerts via text message when First Responders are dispatched to the building address.