Our Mission: “Committed to excellence, service, and the protection of life and property in our community.” |

Contact Us
Our Mission: “Committed to excellence, service, and the protection of life and property in our community.”

human resources

Who to Contact Regarding Your Benefits

Prominence Member Services | Prominence Prior Authorization Assistance
Phone Number: 800-863-7515 or 
775-770-9310
Hours of Operation: 6am to 5pm PST, 
Monday through Friday
ONLINE: prominencehealthplan.com
APP: My PHP (You will need your member ID available to set up account)
Prescription Services- Med Impact
Phone Number: 844-282-5339 or 
800-788-2949
Hours of Operation: 24/7
LabCorp – Preferred Lab with Prominence
Online: labcorp.com
Dental - Guardian
ComPsych
Phone Number: 855-770-3190
TTY: 800-697-0353
Online: guidanceresources.com
App: GuidanceResources® Now
Organization Web ID: TRUCKEE
Company Name: Truck
VSP
Online: vsp.com
American Fidelity
The Standard
Nevada Deferred Comp | VOYA
John Verducci, Investment Advisor Representative
Email: john.verducci@voya.com
Phone Number: (775) 741-4436
Fax Number: (775) 882-9758
Customer Service: 800-584-6001
COBRA - StreamlineHR
Phone Number: 484-661-4777 
Online: www.mystreamlinehr.com
truckee meadows fire
Our Mission: “Committed to excellence, service, and the protection of life and property in our community.” 
Español
book